GP Appointments
You can book for an appointment up to 10 working days in advance by calling us on the numbers provided below for non-urgent consultations. Remember that the problem you have does not necessarily always mean a GP will call you back and you may receive a call from one of our Advanced Nurse Practitioners or our Practice Pharmacist. Your local pharmacy also offers a minor ailment service and may be able to issue you a prescription without you needing to see a GP at all. Read more information on the kind of things that can be treated by the minor ailments service
If you have an urgent problem and need to be seen the same day, please call us before 11am. We cannot always guarantee that the Clinician will call at the exact time booked so we will offer you a 2 hour window. We offer routine and urgent telephone or face to face appointments. Given capacity, it may not always be possible to consult with your GP of choice. We have a small number of GP appointments available after 6pm with various GPs, please ask reception for information if these appointments suit you. Appointments are also available online via your Patient Access login.
Nithsdale Surgery appointments: 0141 424 1831
Merryvale Medical Centre appointments: 0141 633 2486
Cancelling & rescheduling appointments
If you cannot attend your given appointment please call the numbers above to cancel or reschedule. On average 150 people a month fail to turn up for their appointments without informing us - these slots could be put to good use and offered to another patient, allowing the doctors and nurses to reduce any backlog of patients and reduce waiting times. Please think of others when you can no longer attend or need a scheduled appointment. You may also cancel your appointment by replying to the text message which will arrive 1 day prior to your appointment, considering that you have a registered mobile number on file.
You can also cancel your appointment using our appointment cancellation form
Registered users can cancel appointments via Patient Access
Text message reminders
Please ensure that we have an up-to-date mobile number on file for you to take advantage of this service.
This is an implied consent service so all patients will be automatically opted in but if you would rather not receive texts, just contact the surgery, and let us know.
House visits
When a home visit is necessary, please call the practice between 8.30am and 10.30am. We encourage patients to call the surgery in the first instance to request a house visit on the numbers provided above.
Once the house visit has been requested, you may initially receive a telephone consultation from the Clinician who will discuss your symptoms with you. This will allow the Clinician to assess your condition and decide the best possible action required.
