Appointments

You can book up to two weeks in advance -

  • online (although please make sure you've registered for this see below for more details)
  • telephone
  • in person.

If you have an urgent problem and need to be seen the same day, please phone as close to 8.30 as possible.

Nithsdale Surgery

Please call in, or telephone 424 1831

Merryvale Surgery

Please call in, or telephone 633 2486 or 633 1565 for appointments between 08.30 – 09.30.

Telephone Consultations

If you think your problem could be dealt with over the phone, we offer telephone appointments. We cannot always guarantee that there will be an exact time that the GP calls you, but we can specify morning or afternoon. Please book these in advance with reception.

Online Appointment Booking

Pop into the surgery to complete an online services registration form and we'll sign you up straight away! Remember any new patients should book a double appointment if you've not been seen before.

You will be able to book appointments for both Nithsdale Road and Merryvale surgery. PLEASE USE THE DROP DOWN MENU TO SELECT THE CORRECT SURGERY.

You will only be able to book a 10 minute appointment with a GP - nurse appointments are not be available at this time. You can book a maximum of 2 appointments at any one time. You are only able to book advance appointments - for any urgent problems, it's still best you give us a call.

You can cancel appointments online and we ask that you notify us if the appointment being cancelled is that same day to allow the appointment to be used for other patients. The practice reserves the right to cancel appointments but will always notify you of this in advance.

Please consider when booking an appointment if this is something that needs to be seen by a GP. Remember that all eye conditions should be dealt with by an optician and any dental issues should be seen by a dentist. All the local pharmacies offer an excellent minor ailments and will usually be able to see and treat quicker than a GP.

To book an appointment online please visit :-

https://patient.emisaccess.co.uk/Account/Login?ReturnUrl=%2f

Text message reminders

We are using a text message service to remind patients about an upcoming appointment. You are also able to text us back to cancel an appointment if you are unable to make it.

Please ensure that we have an up to date mobile number on file for you to take advantage of this service.

This is an implied consent service so all patients will be automatically opted in but if you would rather not receive texts, just contact the surgery and let us know.

Minor Ailments

Please note that the problem you have does not necessarily always need a GP appointment. The Nurse Practitioners are able to see and treat a wide range of minor illnesses and conditions. Your local pharmacy also offer a minor ailments service, and may be able to issue you a prescription without you needing to see a GP at all. For more information on the kind of things that can be treated, please go to:-

http://www.scotland.gov.uk/Publications/2006/06/26102829/1

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